Terms of use

Last updated: 20/06/2026

Welcome to the website https://flavor-lab.hr/. By using this website, you accept these Terms of Use.

The website is operated by FLAVOR LAB, sole proprietorship for service activities, owned by Chiara Ožaković, with its registered address at Galovačka ulica 1, Zadar.

1. Purpose of the website

The website flavor-lab.hr is used to present private chef services, information about menus, prices, service areas, the way services are provided and to allow users to send inquiries for a personalized offer.

The content of the website is for informational purposes only and does not constitute a binding offer, unless otherwise expressly stated in an individual written offer.

2. Services

FLAVOR LAB provides private chef services and personalized gastronomic experiences by arrangement with the client.

Services may include private dinners, family gatherings, themed evenings, tasting menus, blind tasting, special occasions, personalized cooking and other services by arrangement.

The exact scope of service, location, number of guests, menu, price, payment terms and other details are defined by an individual offer and agreement with the client.

3. Prices

The prices listed on the website are for informational purposes only.

The final price may depend on the number of guests, type of menu, number of courses, location, availability of ingredients, additional requests, duration of service and other circumstances.

Only an offer delivered by FLAVOR LAB to the client in writing shall be considered binding.

4. Sending inquiries

Submitting an inquiry through the website does not automatically conclude a contract or reserve a date.

After receiving an inquiry, FLAVOR LAB may contact the user to request additional information and prepare a personalized offer.

A date is considered reserved only after the offer has been confirmed and an agreement has been reached between the client and FLAVOR LAB.

5. Accuracy of information

The user is responsible for the accuracy of the information provided through the contact form, e-mail, phone or other form of communication.

It is especially important that the user provides accurate information in a timely manner regarding allergies, intolerances, dietary requirements, number of guests and conditions at the location.

FLAVOR LAB is not responsible for consequences arising from inaccurate, incomplete or delayed information provided by the user.

6. Allergies and special dietary requirements

The user is required to inform FLAVOR LAB of all allergies, intolerances, dietary restrictions and special requirements of guests before the service is provided.

FLAVOR LAB will, where possible, adapt the menu according to the information provided, but cannot accept responsibility for information that was not provided in a timely manner or was provided incompletely.

7. Changes and cancellations

The terms for changing the date, changing the number of guests, changing the menu, cancellation and any refund of paid amounts are defined by the individual offer or agreement between the client and FLAVOR LAB.

If such terms are not specifically agreed, FLAVOR LAB reserves the right to charge already incurred costs related to organization, ingredient procurement, preparation and reservation of the date.

8. Availability of services

Services are provided subject to availability of dates, location and organizational possibilities.

FLAVOR LAB reserves the right to refuse an inquiry or decline a reservation if it is not possible to ensure the appropriate quality of service, date availability, required working conditions or other essential elements for providing the service.

9. Website content

We strive to ensure that the information on the website is accurate and up to date, but we do not guarantee that all information is always complete, accurate or error-free.

FLAVOR LAB reserves the right to change website content, service descriptions, menus, prices, photographs and other information without prior notice.

10. Photographs and food presentation

Photographs published on the website are used to present the style, atmosphere and type of service.

The actual appearance of dishes, ingredients, presentation and menu may differ depending on the agreement, season, availability of ingredients and client preferences.

11. Intellectual property

All content on the website, including texts, photographs, design, graphic elements, logo, visual identity and website structure, is protected by copyright.

Copying, downloading, publishing, distributing or using the content without the prior written permission of the owner is not permitted.

12. External links

The website may contain links to external websites, social networks or other internet content.

FLAVOR LAB is not responsible for the content, privacy policies, security or availability of external websites.

13. Liability

FLAVOR LAB is not liable for any damage resulting from the use of the website, inability to access the website, technical difficulties, inaccurate data entered by the user or the use of information from the website without prior individual agreement.

14. Personal data protection

The processing of personal data is described in the Privacy Policy, which forms an integral part of these Terms of Use.

15. Governing law

These Terms of Use are governed by the laws of the Republic of Croatia.

In the event of a dispute, the parties shall attempt to resolve the dispute amicably. If this is not possible, the competent court in the Republic of Croatia shall have jurisdiction.

16. Changes to the Terms

FLAVOR LAB reserves the right to change these Terms of Use at any time.

The updated version will be published on this website and shall apply from the date of publication.